State Farm® Insurance Agent Bobbi Holst

"Hi Lisa, Thank you for sharing your experience. We truly regret to hear that your recent interactions with our agency have left you feeling frustrated and unheard. We understand how important timely communication is, especially when it comes to managing your insurance coverage and providing peace of mind. We sincerely apologize for the delay in responding, it was a technical issue, we have addressed so that doesn't happen again in the future. While we strive to answer all client inquiries as promptly as possible, it's clear we fell short in your case and we take full responsibility for that. Your request to change agents was acknowledged and acted on immediately because we want you to feel fully supported and confident in your agent. We are actively reviewing how to improve our responsiveness and follow-up processes moving forward. Regarding your roof update, thank you for bringing that to our attention. A new roof can impact your policy premium and coverage options, and it's critical that our records accurately reflect updates like this. While our system does rely on client-provided updates for home improvements, we recognize the importance of proactive outreach. We're here to advocate for our clients-not to inflate premiums. We are committed to providing fair, competitive rates and personalized service, and we're sorry that wasn't your experience so far. Your feedback is not being taken lightly, and we hope the changes already underway help rebuild your trust in our agency. Please don't hesitate to reach out to us directly if there's anything we can do to assist you further or make things right. Sincerely, Bobbi Holst, Agent"

"Pam, thank you so much for joining our office! We appreciate your trust in us for auto and renters insurance!!"

"Juliana Thank you so much for the kind words, we are happy to have you as a customer and appreciate your trust in us with all your auto and home insurance! "

"Thank you Mark, we appreciate it! So glad we were able to get by taken care of!"

"Thank you Mike, we appreciate it! Jen is so happy to help get a resolution!"

"Thank you Jennifer, we appreciate your kind words and trust in our office for all your insurance. "

"Rachael, thank you for the 5 ⭐️review, we appreciate your trust in us for all your insurance needs!"

"Thank you Michael, we appreciate your trust in us with your home, auto, and life insurance needs. "

"Thank you Kelly, we appreciate your kind words and trust in your auto and home insurance."

"Thank you Kelly for the review, we appreciate that you trust us with your insurance needs."

"Thank you so much Madison for the review, we appreciate the opportunity to serve you with all your insurance needs. "

"Hi Christine, thank you for the 5 star review, we appreciate you as a customer and look forward to working with you!"

"Thank you for the 5⭐️ review, so glad we could help you with your claim. Thank you for trusting us with all your insurance needs!"

"Thank you Buck, I appreciate your 5 Star review!"

"Thank you Ron, we appreciate your trust in us with your home and auto insurance needs. "

"Thank you John, we appreciate your kind words and trust in us with all your insurance! "

"Thank you so much for the 5 Star review and working with Amber, so happy you joined State Farm and the Bobbi Campbell agency. We look forward to working with you on all your insurance needs."

"Thank you Stephen!! We appreciate your patience and trust with us and allowing us the opportunity to protect your home and autos!"

"Thank you Sherry, we appreciate your trust in us with your insurance!"

"Tari, Thank you for trusting us with your home and auto insurance!!"

"Erin, Thank you for working with Amber to make sure your coverages will protect you in case of the something unexpected. We appreciate your trust in us with your auto and renters policies."

"Thank you so much for trusting us with your insurance, we look forward to working with you in the future!"

"Thank you so much for the 5 Star review and trusting us with your insurance needs."

"Hi Lisa, Thank you so much for the positive comment about Amber, she does an amazing job! We appreciate you trusting us with you auto and home insurance!!"

"Hi Kaycee, Thank you so much for the kind words, Amber loves helping and making sure you get through any claim as quickly as possible. We love having you as our customer! Thank you for trusting us with all your insurance needs!"